Olive View FCU will be closed on Thursday  November 28th and Friday 29th , 2024, in observance of the federal holiday.

 

 

 

 

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VISA DEBIT & CREDIT CARDS

FRAUD

There are many different types of financial fraudulent activities taking place in our world today. Please take a moment to learn how to protect yourself and your loved ones! Check out information about fraud and scam awareness on the State of California's Department of Financial Protection and Innovation website.

FAQ

PHONE NUMBERS

Visa Debit/ATM Card: (888) 241-2440
Visa Credit Card: (800) 237-6211 (Main Phone Number)
Debit Card PIN Change: 1-866-762-0558

*If traveling out of state or the country, please notify us and any other financial institutions you may have with the location of the trip and the dates, so that the card is not blocked when traveling.

How do I apply for a Visa Credit Card?

Learn about our Visa Credit Card and Download our Visa Application here. Remember to submit it with your proof of income, just like our loan applications.

How do I activate my Visa Credit/Debit Card?

For Visa Credit Cards, please call the number on the card when received to activate it. For the Debit Card, please call the number on the paper the card comes with (800)466-0040. If you misplaced the number or if you have any issues activating your cards, please call our office @ 818-367-1057 to help activate the card for you.

What if I lose my card?

Go to our Contact Us page for correct phone numbers. Replacement fees are listed in our FEE Schedule.

How do I locate a nearby no-surcharge ATM?

Please use our ATM Locator.

Does the credit union have access to my PIN?

No, the credit union does not have access to your PIN and cannot recover it if you misplace/forget it. If you forget your PIN and need a replacement, please call our office to verify your information and have a new one mailed to you. Replacement PINs are subject to a fee, please see our FEE Schedule for current fee.

I blocked my card from incorrect PIN entries, what do I do?

Please call our office to help you unblock your card. 818-367-1057

What is the maximum cash that can be withdrawn from an ATM?

$500 per day for debit cards. $300 per day for Visa credit cards.

What is the maximum amount for point-of-sale purchases?

$1000 per day. Please call our office if you need to spend more than this in one day. Visa credit cards are subject to their credit limit.

My card is about to expire, when will I receive a new one?

Debit cards are re-issued in the beginning of the month that they are set to expire. Your current card will be valid until the end of the month it expires. Replacement cards will be mailed to the address on file. Please contact us if the address and/or phone number has been changed.

Please activate new card as soon as it is received. PIN will remain the same. Visa Credit Cards are re-issued the month prior to expiration.

If you do not receive your replacement card, please call our office for further assistance.



Download our Mobile App

Olive View FCU's FREE Mobile Banking App
will give you secure, convenient access to your accounts.

Google Play App Store Mobile Deposit Disclosure
THIRD PARTY SITE DISCLAIMER - By accessing the noted link you will be leaving the Olive View Federal Credit Union website and entering a website hosted by another party. Olive View Federal Credit Union has not approved this as a reliable partner site. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the Olive View Federal Credit Union website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Olive View Federal Credit Union. CLICK CONTINUE TO CONTINUE OR CANCEL TO ABORT.

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Having issues with logging in?

1. Logon ID is all lowercase letters and can't be changed. If you forgot your logon ID please contact the credit union for verification.

2. To reset your Security Code (Password), please use your Internet browser/application, not our Olive View Mobile Application. To reset it, click the "Reset Security Code" link on our home page. A temporary security code will be sent to your email that you used to enroll with. Allow about 5 minutes for the email to be received. Please read the requirements for creating a new security code. Previously/similar used security codes will not be accepted.

3. Please note that Security Code and Security Question Answers are case-sensitive.

4. Security Code (Password) cannot be changed in the mobile application.


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